FAQs

We Know You Have Questions. Let’s Get Them Answered.

Why should we hire you?

First—unlike other firms, you won’t be handed off to an account manager. Our Managing Principal works on every client project as the Senior Brand Strategist. Second, our depth and breadth of services can address even the most complex of needs, and third, our commitment to excellence. Excellence is possible. Good is not enough.

How long is your average engagement for the Marketing Department in a Box service?

One of the reasons that clients choose us is because we. seamlessly transition from the design and execution team into the implementation team. The average engagement for our Marketing Department in a Box service is 26 months.

Can you build our new website?

YES! Our go-to platform is SquareSpace however we can also build in WordPress, Expression Engine, Shopify, and more.

How are services priced?

To help our clients manage their financials with predictability, our services are structured on a flat-fee basis.

That means no surprise bills and fewer scope change request forms for you to complete.

Can you create a new logo—fast?

Brand identity creation is a core competency of our firm. A logo is the tangible output of a rigorous process to discover your brand’s unique personality, distinct voice, and marketplace positioning. That work not only takes proper discovery, design, and execution, it also takes time.

Can you manage the printing portions of our project?

We sure can! Our services include print project management support to ensure that from pixel to print everything is perfect. Our printing partners serve brands like American Express, Chick-fil-a, Kia Motors, Mitchell Gold Bob Williams, and Vineyard Vines.

Can you present to our CEO?

Absolutely!

It’s very common for us to be asked to present to the leadership team, especially when we’re hired by the Head of Marketing. We would be happy to share our practiced point of view.

How long does a rebrand take?

Well, that depends. We fully executed massive rebrand efforts in as fast as 14 months and straight-forward brand refresh projects in 8-12 weeks.

The real key to the timeline is determined by the client’s internal team and their ability to take and make decisions.

What if we aren’t sure how to prioritize our marketing needs and need help setting a budget?

Yes, we can help your company do this. Our Marketing Program Audit is the best place to start. It will provide your company with the clarity to act upon the biggest gaps to achieve your biggest goals.